Stakeholder Management Program

Overview
Specific Challenges Faced by Audience
- Struggles to understand real stakeholder needs and how to meet expectations
- Struggles to effectively communicate project benefits to senior stakeholders.
- Managing conflicting expectations among different stakeholders - internal and external.
- Ensuring timely buy-in from stakeholders who have competing priorities.
Key frameworks and tools practiced
Stakeholder Alignment
Project Outcomes
Conflict Resolution
Skills developed


Stakeholder Mapping
Identifying and categorizing stakeholders based on influence, interest, and involvement.
Active Listening & Communication
Listening deeply and communicating effectively to meet the expectations of different stakeholders.
Mitigating Conflicts
Proactively addressing and mitigating conflicts and enhancing collaboration between stakeholders.

Influence & Negotiation
Developing win-win negotiation strategies that align with both stakeholder and organizational goals.
Key Outcomes - Measurable Impact

Improved Project Delivery
80% of participants report smoother project execution due to better stakeholder alignment.

Increased Stakeholder Satisfaction
75% of participants receive positive feedback from key stakeholders post-program completion.

Reduction in Conflicts
60% of participants report fewer stakeholder disputes within their projects or teams.
What kind of actions learners will engage in?

Week 1 practice actions
Participants identify a project or initiative they are currently involved in and list the key stakeholders.
Week 2 practice actions
Create a stakeholder map, categorizing individuals or groups based on their influence and interest in the project.

Week 3 practice actions
Conduct a role-play exercise where participants practice negotiating with a difficult stakeholder.

Week 4 practice actions
Develop a customized communication plan, specifying how often and in what format communication will take place with each stakeholder.

Week 5 practice actions
Engage in a conflict resolution case study where participants are tasked with de-escalating a stakeholder conflict.
Week 6 practice actions
Review and analyze a real-life case study where stakeholder mismanagement led to a project failure, identifying the lessons learned.
Krisin’s POV: Successful stakeholder management is critical to achieving business outcomes. Our program equips leaders with the ability to build and maintain strong stakeholder relationships through proactive communication, strategic alignment, and conflict resolution. The Stakeholder Management Program ensures that projects are delivered on time, within budget, and with stakeholder buy-in.
Learner’s POV: Before the program, I often struggled to get the buy-in I needed from senior leadership, which made it hard to drive projects forward. After the Stakeholder Management Program, I’ve learned how to map stakeholders, tailor my communication, and effectively manage conflicts. Now, I can handle even the toughest stakeholders with confidence.
Decision Maker’s POV: We had several instances where projects were delayed because our teams couldn’t align stakeholder interests. This program helped our leaders understand how to manage stakeholder expectations better and resolve conflicts early. As a result, we’ve seen faster project delivery and improved stakeholder satisfaction.
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